London House is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the London House website, social media pages, mobile applications and any other London House site that you access (collectively the “London House Platform”) and governs data collection and usage. By using the London House Platform, you consent to the data practices described in this statement.
Collection of your Personal Information
London House collects personally identifiable information, such as your email address, name, home or work address or telephone number. London House also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by London House. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by London House for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the London House Platform.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through London House public message boards, this information may be collected and used by others. Note: London House does not read any of your private online communications.
London House encourages you to review the privacy statements of websites you choose to link to and from London House so that you can understand how those websites collect, use and share your information. London House is not responsible for the privacy statements or other content on websites outside of the London House Platform.
Use of your Personal Information
London House collects and uses your personal information to operate the London House Platform and deliver the services you have requested. London House also uses your personally identifiable information to inform you of other products or services available from London House and its affiliates. London House may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
London House does not sell, rent or lease its customer lists to third parties. London House may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, and telephone number) is not transferred to the third party. In addition, London House may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to London House, and they are required to maintain the confidentiality of your information.
London House does not use or disclose sensitive personal information, such as race, religion or political affiliations, without your explicit consent.
London House keeps track of the websites and pages our customers visit within the London House Platform, in order to determine what London House services are the most popular. This data is used to deliver customized content and advertising within London House to customers whose behavior indicates that they are interested in a particular subject area.
London House will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on London House or the London House Platform; (b) protect and defend the rights or property of London House; and, (c) act under exigent circumstances to protect the personal safety of users of London House, or the public.
Use of Cookies
The London House Platform uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize London House pages, or register with London House site or services, a cookie helps London House to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same London House website, the information you previously provided can be retrieved, so you can easily use the London House features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the London House services or websites you visit.
Security of your Personal Information
London House secures your personal information from unauthorized access, use or disclosure. London House secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Online Advertising Disclaimer
London House uses Google AdWords Remarketing to trigger advertisements across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the London House’ website you have viewed by placing a cookie on your device. THIS COOKIE DOES NOT IDENTIFY YOU OR PROVIDE ACCESS TO YOUR COMPUTER. The cookie is used to provide you with ads relating to your prior visits to London House website. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and you can opt out of interest-based advertising entirely by changing your cookie settings or permanently using a browser plugin.
Changes to this Statement
London House will occasionally update this Statement of Privacy to reflect company and customer feedback. London House encourages you to periodically review this Statement to be informed of how London House is protecting your information.
Contact Information
London House welcomes your comments regarding this Statement of Privacy. If you believe that London House has not adhered to this Statement, please contact London House via email, info -at-londonhouse.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.
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